Congratulations to the owners of Straight No Chaser on his two Eclipse Awards nominations! Read more about Straight No Chaser here.
Alice Marold from Wisconsin
October 18, 2024

STG print question

Alice Marold from Wisconsin
October 18, 2024

Favorite Horse

Seize the Grey of course!

Favorite Track

Saratoga

STG print question

Emailed in evening; answered about 7:30 AM CT!

MyRacehorse Thank you for sharing your experience! We’re glad our team could get back to you so quickly—your time is important to us, and we’re here whenever you need us. Thanks for being part of the MyRacehorse community!
Matthew Murray from Michigan
September 23, 2024

Good/Terrible

Matthew Murray from Michigan
September 23, 2024

Good/Terrible

I received a reply quickly from the agent and was told everything I needed to know. While I strongly disagree with MyRacehorse pocketing winnings for positions under 3rd place (since all profits SHOULD go to investors), the agent did really well. Since this may be a review on the agent and not solely on MyRacehorse, I will give a 5 rating. Jen gave me the info I needed very quickly.

MyRacehorse Hi there! Prior to each race, we send out financial information with projected payouts so you know what to expect going into the race. We issue instant payouts for first through third finishes. Due to the payout sizes for fourth place or lower, payouts are not issued until the financials are finalized, if there are additional funds that can be distributed, we will distribute them to our owner’s pro-rata. Generally, the earnings from lower placings go toward race day expenses (lasix, pony to the post, mandated jockey insurance fees, etc.) and replenishing the reserve account if needed. With that said, we will be sure to let the team know you appreciate their recent efforts in customer experience!
Robert Ritter from Kentucky
October 15, 2024

Customer support

Robert Ritter from Kentucky
October 15, 2024

Favorite Horse

Secretariat, even after all these years

Favorite Track

Churchill Downs

Customer support

I received immediate customer support and my issue was resolved quickly. I just wish that I weren’t so technologically inept.?

MyRacehorse We’re so glad our Customer Support team could help resolve your issue quickly, technology can be tricky for all of us at times! We’re always here to lend a hand whenever you need. Thanks for being part of MyRacehorse!
Frayda Salkin from CA
October 14, 2024

Wavertree training

Frayda Salkin from CA
October 14, 2024

Favorite Horse

Authentic, Seize the Grey, Going to Vegas, Lane Way

Favorite Track

The closes to where I am.

Wavertree training

Just wanted to say how much I appreciate and enjoy the training videos from Wavertree. They are so informative and well done. I look forward to seeing the progression of training. Teaches us so much. Thanks to them for educating us.

MyRacehorse Thank you for the wonderful feedback! We’re thrilled to hear how much you enjoy the Wavertree training videos. Sharing the progression of each horse’s training is one of our favorite ways to bring owners closer to the action. It's always fun to watch the young horses become racehorses and we’re so glad it’s been informative for you.
Vicki Eames from New York
October 13, 2024

STG sweatshirt

Vicki Eames from New York
October 13, 2024

Favorite Horse

Seize the Grey

Favorite Track

Saratoga

STG sweatshirt

I recently ordered a sweatshirt and needed to exchange it for a different size. The process was so quick and easy. The MRH shop staff were so responsive, accomodating, and totally awesome!

MyRacehorse We’re so happy to hear you’re enjoying the MyRacehorse collections—it’s always fun to represent your favorite horses! And we’re glad our support team could make the exchange process smooth and easy for you. Thank you for the great feedback, and we hope you love your new sweatshirt!
Marcia Harris from SC
October 11, 2024

Customer service

Marcia Harris from SC
October 11, 2024

Favorite Horse

Seize the Grey

Customer service

Customer service is great. Immediately replied to my question.

MyRacehorse We’re so glad our Customer Service team was able to assist you promptly. Our owners and their experiences are important to us which is why we strive to always provide quick and helpful responses along with lasting memories. We are just as passionate about horses as our owners and we’re here to help anytime you need us—thanks for being part of MyRacehorse!
Linda Rowell from Georgia
October 10, 2024

MyRacehorse is fantastic!

Linda Rowell from Georgia
October 10, 2024

Favorite Horse

Lane way, Seize the Grey, Strsight No Chaser, Authentic, Going to Vegas, Monomoy Girl!!!

Favorite Track

All

MyRacehorse is fantastic!

I have been involved for at least 5 years now , and have purchased shares in many, many , many horses! This group is the best with great people working for it and the provide so many hands on And learning opportunities for us. This is an opportunity to learn so much and actually participate in horse racing’s excitement and thrills of ownership!

MyRacehorse Thank you so much for your continued support and for being such an engaged part of the MyRacehorse community! We’re thrilled to hear that you've enjoyed so many horses and experiences with us. Providing hands-on opportunities and bringing the thrill of ownership to life is what we’re all about. We are looking forward to sharing many more exciting moments with you, and we’re so grateful to have passionate owners like you along for the ride!
Jimmy G from New York
October 9, 2024

Lifetime Saratoga Patron

Jimmy G from New York
October 9, 2024

Favorite Horse

Sea Hero

Favorite Track

Saratoga

Lifetime Saratoga Patron

Let me start by saying I live in upstate NY about 20 from Saratoga. I've been going to the spa oval for 40 years and will never stop attending the races. I took a shot on the NY bundle and its been a great ride so far. Knowing making money owning .01 % of a horse is not realistic I jumped in anyway. We have had 2 winners in 4 starts ( unexpected). I won the raffle to enter the paddock and winners circle on the day Manhattan twist won and it was a dream come true. I have also met a few other owners in the bundle. I understand those out there that bought and haven't gotten a win but for me its been a great ride. This is an experience you are buying into and maybe you get lucky and buy into the next Seize the Grey.

MyRacehorse Wow, thank you for sharing your story! It’s wonderful to hear how MyRacehorse added a personal connection to your Saratoga summer experiences. The paddock and winner’s circle must have been unforgettable experience and we are thrilled we got to be apart of that joy! We love hearing about these connections and sense of community with fellow owners and the thrill of race days. Here’s to more great moments and maybe even the next big star like Seize the Grey—thank you for being part of the MyRacehorse family! See you at the Spa next summer, if not before!
Tom Coyle from OH
October 7, 2024

Quick answers

Tom Coyle from OH
October 7, 2024

Quick answers

My experience with Customer Support has been excellent. Questions or concerns are answered promptly and completely. A great source for learning more about the behind the scenes aspect of thoroughbred racing.

MyRacehorse We're so glad our Customer Support team has been able to provide the prompt and thorough assistance you deserve. Helping our owners learn more about the world of thoroughbred racing is something we’re passionate about, and it’s wonderful to know you’re enjoying the experience. Thanks for being part of the MyRacehorse community!
kenneth brown from NewJersey
October 3, 2024

love being included

kenneth brown from NewJersey
October 3, 2024

Favorite Horse

Msnhattan Twist

Favorite Track

Saratoga

love being included

Enjoying the experience and following the horses and communication myracehorse gives me. Win or lose ? it is fun for me .

MyRacehorse We’re so glad to hear you’re enjoying the MyRacehorse experience and following along with the horses! Whether it’s a win or a learning moment, we’re thrilled to share the journey with you and keep the fun going. Thanks for being part of the MyRacehorse community and hope to see you at the races!
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