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September 25, 2024
Good Luck Getting Your Money
September 25, 2024
Good Luck Getting Your Money
Asked to cash out my wallet after a few years. Waited a bit over six weeks expecting a check from MyRacehorse to arrive. Reached out thinking it had been lost in the mail and received a statement that it came in an envelope marked "bills.com". I never received any tracking information or notice that a third party company was sending it to me and I still have not received my money. Dirty business practice.
November 6, 2024
Great customer support
November 6, 2024
Great customer support
Really fast response and answered my question. That is all I needed to know. Many thanks
November 6, 2024
Sale of Rosie's Alibi
November 6, 2024
Sale of Rosie's Alibi
Congratulations to MRH, Rosie and all of her owners! The Fasig-Tipton Night of Stars auction proved to be the right place to offer our daughter of Justify, just as the long range racing plans to send her to Mike Trombetta and Pennsylvania Bred racing proved to be the best road to success for her. And thanks for answering my query re consignor and auction house percentage fees to come out of Rosie's $725K sale price.
November 5, 2024
Rosie's Alibi
November 5, 2024
Rosie's Alibi
I would like to thank the MRH staff for their excellent handling of Rosie's Alibi's racing career. The auction last night went extremely well. Her selling price reflected the appreciation for a rare horse that could win sprints, routes, and win on three different racing surfaces, all in a ten race career. I want to especially thank trainer Mike Trombetta for flawless placing our our Rosie, going 3 wins in 3 starts after adding her to his barn. His decision to pass on Parx grass course, due to safety concerns should be applauded. The grass track was closed 24 hours later. Mike also took Rosie from allowance to Stakes winner in just 3 races. He also did not leave us owners wondering if she could be a graded stakes winner. Again, well done to all MRH decision makers, and to Mike Trombetta. I will look to purchase future MRH offerings, especially if trainer Trombetta is named as trainer.
November 4, 2024
Prompt!
November 4, 2024
Prompt!
Thanks for the quick response to my question about purse distribution.
November 4, 2024
Sprint champ
November 4, 2024
Sprint champ
I am very happy for everyone involved with SNC it was a great race for the horse and a masterful ride from Johnny V. Also a patient training job from Dan Blacker Congrats to all
October 29, 2024
Who can say the value of bragging rights?
October 29, 2024
Who can say the value of bragging rights?
I haven't been in the MRH game long enough to know all the experiences, but even having only one horse start in a race he didn't win it's a blast. I've made new horse oriented friends. I do with I'd jumped earlier as I've followed Grey since his first race, but the 4 I own bragging rights on have a lot of promise. I see an occasional person complaining about the cost, but maybe they don't realize that what I paid into one horse is less than what one visit to the Farrier would cost! If I get not one cent back the ride and the bragging rights are worth it! There's no dollar value can be put on the rush that comes with "My horse is running today"... and I can only imagine what Seize the Grey's share holders are feeling right now! Still watching for another handsome grey to come into the Yearling group... <3 Thank you for coming up with this format to give us folks a chance at the experience. I'm on very limited income at 75, and never dreamed I'd get this kind of chance!
October 28, 2024
Always fast responses
October 28, 2024
Always fast responses
Service has always been fantastic
October 25, 2024
Excellent Customer Service
October 25, 2024
Excellent Customer Service
Both Caitlin & Paige read my email about the lack of owner BC hats for STG & SNC. They were kind & very informative of the whole BC owner process. I’m glad they took the time to explain to me so I understood why things were being done the they were. I’m very appreciative of their patience, kindness & understanding. Especially, thankful for their time Paige spent writing up the process fully for me to understand. I have now learned something new about horse racing & the big Breeders’ Cup races!
October 18, 2024
Exceptional Customer Service
October 18, 2024
Exceptional Customer Service
My Racehorse is very fortunate to have Jen as one of your Customer Service Representatives. She has responded to several inquiries I had about the sad situation of the sale of Guinevere. She was very helpful in explaining the questions I had.
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