Congratulations to the owners of Straight No Chaser on his two Eclipse Awards nominations! Read more about Straight No Chaser here.
Brad Ferguson from AZ
November 29, 2024

Over a month to receive a single shirt

Brad Ferguson from AZ
November 29, 2024

Favorite Horse

Justify

Favorite Track

Fel Mar

Over a month to receive a single shirt

Ordered October 20th, stuck in Lexington since early November, and no help from the shipper, Myracehorse. My horse was going to the breeders cup, now he’s retired. Great deliver support. Send replacement and YOU deal with the carrier.

MyRacehorse We’re disappointed to hear you feel this way. While we understand the frustration of not receiving your item earlier, this particular item was listed as a pre-order, and explained in the product details that shipping times would be after the Breeders' Cup in November.
Alice Marold from Wisconsin
November 24, 2024

Bummer Facebook but thanks anyway

Alice Marold from Wisconsin
November 24, 2024

Favorite Horse

STG OF COURSE!

Favorite Track

Used to be Arlington :(:(:(; Guess now it's Saratoga.

Bummer Facebook but thanks anyway

You guys were great trying to figure why I am suddenly banned for "advertising"...????? I have decided to NOT send a photo for Meta to sell to a facial recognition program. They can go jump. Never used before STG so won't be missed. But you guys were great. As always.

MyRacehorse Our owner groups on Facebook are such a fun way to easily interact with your fellow MRH owners and share stories and images/videos with one another. We hate to hear that you were having issues with Facebook itself. We know how much joy it brought to owners of Seize the Grey who could not join us at the Preakness or the PA Derby to be able to see what others posted, so we are sad you will not be participating in the group any longer. However, we’re happy to know the help we provided in an attempt to regain your access to Facebook was appreciated.
Miranda Bell from CAMBRIDGESHIRE
November 12, 2024

Feedback

Miranda Bell from CAMBRIDGESHIRE
November 12, 2024

Favorite Horse

All horses

Favorite Track

Newmarket

Feedback

I am happy with the support and regular updates I received from my racehorse support team, thanks once again.

MyRacehorse Our Owner Updates are a crucial part of our MyRacehorse experience! We pride ourselves on the exclusive content we provide to owners, detailing the health/training progress of your horse, post-race assessments by the trainer and/or ownership group, updates on upcoming race options, workout videos, and more. We’re glad to know you’ve enjoyed your MRH experience thus far and hope to see you at the races soon!
Pat Van Nostrand from FL
November 8, 2024

Visceral Question

Pat Van Nostrand from FL
November 8, 2024

Visceral Question

Thank you so much for an immediate response to my inquiry. Super customer support.

MyRacehorse Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer support team. Providing timely and helpful assistance to our owners is always a top priority. If you have any other questions or need support in the future, please don’t hesitate to reach out—we’re here to help!
Barbara Brinkley from Arkansas
November 18, 2024

Thanks for your help

Barbara Brinkley from Arkansas
November 18, 2024

Favorite Horse

Here’s the Kicker

Favorite Track

Oaklawn

Thanks for your help

I was having trouble signing in and emailed for help. Two different persons responded and helped. I got signed in and bought a share in the Munnings colt! Thank you!

MyRacehorse We’re happy to hear multiple members of our staff reached out to you to help resolve this issue- but even more excited to hear you were able to get your share of our Munnings colt, Malibu Bonnie ‘23 as a result! Best of luck with your new horse. We hope to see you at the track next year for his debut!
Gayle Leibfried from Kentucky
November 15, 2024

Elite Heat

Gayle Leibfried from Kentucky
November 15, 2024

Favorite Horse

Elite Heat

Favorite Track

Churchill Downs

Elite Heat

Anytime that I have contacted My Racehorse they have ALWAYS gotten back to me quickly.

MyRacehorse First, we’d like to say congrats on your filly, Elite Heat, and her performance in her debut race! A 2nd place finish first time out is certainly something to get excited about! It is our standard to never leave an owner question unanswered, but we always strive to provide those answers in the most timely fashion- so we’re thrilled to hear you enjoy this aspect of our ownership experience.
Michael Antonelli from NY
November 11, 2024

Great service!

Michael Antonelli from NY
November 11, 2024

Favorite Horse

Justify

Favorite Track

Saratoga

Great service!

My Racehorse answers my questions promptly and completely.

MyRacehorse Thank you for your kind words! Everything we do is in the name of our owners and that includes being able to answer any and all questions as soon as possible! If you have any additional questions, please don’t hesitate to contact us again!
Paul Lobato from Colorado
November 6, 2024

Fast reply

Paul Lobato from Colorado
November 6, 2024

Favorite Horse

Frosted

Favorite Track

Oaklawn

Fast reply

I wrote to my racehorse.com and received an answer to my question within minutes. Excellent customer service.

MyRacehorse Our customer experience team is always ready to provide our owners with the most up to date and accurate knowledge as possible when assisting our owners! We are so glad to hear that we were able to assist you in a timely manner and we look forward to seeing you at the races!
Robert Gutter from IL
October 15, 2024

Authentic

Robert Gutter from IL
October 15, 2024

Favorite Horse

Authentic

Favorite Track

Santa Anita

Authentic

Incredibly successful horse (won the Kentucky Derby and the Breeder's Cup Classic for God's sake). Over 7 million in earnings. Sired a whole bunch of horses at substantial stud fees. Yet, because of so many ridiculous "kickers" and "fees", and a lot of this and that, I will never make a profit on my "investment". It's very disappointing.

MyRacehorse We understand why only receiving a modest dividend over the last several years for a stallion is a bit frustrating,but it is just a bi-product of how we acquired the horse. If you get a chance to review the financial documents, you will see the modest payout is mainly about getting our debt paid down, once the debt is paid off (which we are forecasting is 2025) to Spendthrift for paying the kickers on our behalf, there is an opportunity for much higher distributions. Although this investment has not yet provided significant liquidity at this time, that does not diminish its long-term potential for a strong ROI. Many investments appreciate over time, but liquidity can only be realized through the sale of the asset or gradually. Authentic’s stallion career is off to a promising start, and he has the potential to become a top-tier stallion. A lot now hinges on how well his progeny perform on the track.. Given the high-quality mares he was bred to early in his career, we hope to see some standout horses emerge soon!
Jeff Lerner from Illinois
September 25, 2024

5 stars

Jeff Lerner from Illinois
September 25, 2024

Favorite Horse

Darwin’s The Grey

Favorite Track

NJ

5 stars

Thank you Sara.

MyRacehorse Thanks so much for writing in! We’ll be sure to let our Customer Experience team know of your gratitude for their help recently! If you have any additional needs, please don’t hesitate to reach back out!

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