Congratulations to the owners of Straight No Chaser on his two Eclipse Awards nominations! Read more about Straight No Chaser here.
Robert Velasquez from Washington
July 19, 2024

Excellent MRH Support

Robert Velasquez from Washington
July 19, 2024

Favorite Horse

Seize the Grey

Favorite Track

Del Mar

Excellent MRH Support

MRH Support was excellent and timely in notification of my Breeders Cup reservation. I was worried about the correct billing address used for it. Now I can book my hotel and car reservations. The flight reservation was already done. Thanks for all. See you there.

MyRacehorse We’re excited to have you join us at Del Mar this fall! Our team is always here to support our owners in every way we can, it was our pleasure! See you at the races!
Scott Deatherage from Tennessee
July 17, 2024

Excellent service

Scott Deatherage from Tennessee
July 17, 2024

Favorite Horse

Caldera

Favorite Track

Churchill

Excellent service

I asked a question. MRH responded promptly.

MyRacehorse Thanks for sharing your recent experience with our customer experience team - feel free to reach out anytime you need assistance!
Michael Thompson from KY
July 22, 2024

Several horse into this and I am done with myracehorse

Michael Thompson from KY
July 22, 2024

Favorite Horse

Lane Way

Favorite Track

Churchill Downs

Several horse into this and I am done with myracehorse

I have had several and still have a few left. It's fun but it's not a good learning tool because the updates are terrible from MRH. The financials are very few and very far inbetween. I don not question their honesty at all, I just want to know more about expenses and income and what all goes into horse racing. This not at all what happens.

MyRacehorse We’re disappointed to hear you feel this way. We do our best to provide a wonderful ownership experience. Prior to each race, we send out financial information with projected payouts so you know what to expect going into the race. Additionally, we file full financials twice a year by series. The 1-SA is filed mid-year and 1-K is filed after the end of the year. Both filings are public and include balance sheets, income statements and cash flow. We value owner feedback as it helps us identify areas for growth and development and MRH is committed to providing the highest level of service to our stakeholders. Thank you for your understanding and continued support!
Karen Schwegler from NJ
July 16, 2024

Sara in customer support

Karen Schwegler from NJ
July 16, 2024

Favorite Horse

Seize the Grey

Favorite Track

Saratoga

Sara in customer support

Sara is great!!! She responded to my emails right away and is very helpful. She is a great person to have in customer support !!!!!

MyRacehorse We couldn’t agree more- Sara’s passion for working in the horse industry is evident by her thorough and capable responses to our owners’ requests. It’s very important that each of our owners receive the time and attention they deserve- we’re so happy to hear she was able to meet your expectations!
Anna Najam from FL
July 13, 2024

Maddie from Customer Service

Anna Najam from FL
July 13, 2024

Favorite Horse

Caldera, Saratoga Warrior, Nakoma.... the list goes on..... LOL

Favorite Track

Churchill Downs

Maddie from Customer Service

Thank you, thank you Maddie for being so kind, patient and sweet to me during our communications about the Caldera visit that I was not able to attend. She tried so hard for me, as one of the owners were gracious enough to let me know they turned in their guest ticket and wanted me to get it. She let me know the process for MRH when this happens, which they go to runner ups. Totally understand that! She was also kind enough to email me the link for the new visit on 7/20 so I didn't miss that opportunity!!!! What a true treasure you have in her!! And Dave Scanlon has been awesome to offer us not only one, but two visits to his farm! I am so grateful to Michael for the hard work he has put in to have this type of opportunity for those who love horses, but could never own one. And then surrounded himself with some AMAZING people! I hope to one day meet some of you all at a race! GO MRH STABLE!!! Thank you, Thank you all! Anna Najam

MyRacehorse Hi Anna- thanks again for taking the time to share your recent experience with us! We know owning a racehorse is best experienced when you have a chance to visit your racehorse and we will do our best to set up as many visits to see your thoroughbred as possible. We hope you can attend a visit soon!
Linda Rowell from Georgia ( please help get gambling legalized here! ). Been on agenda every session but does not pass!!!
July 13, 2024

Great group

Linda Rowell from Georgia ( please help get gambling legalized here! ). Been on agenda every session but does not pass!!!
July 13, 2024

Favorite Horse

Many! Sixty three caliber, authentic, and Seize the Grey!

Favorite Track

None near me?

Great group

Love MRH and the opportunities they offer for all who are interested in thoroughbreds and horse racing! Dream come true for many who otherwise could not participate in “The Sport Of Kings”.

MyRacehorse MyRacehorse allows racing fans to experience ownership through micro-shares at an affordable cost with the perks of a majority owner so we’re thrilled to hear you’ve been enjoying your experience thus far! We are dedicated to providing the best ownership experience possible!
Ron Delaney from NY
July 12, 2024

Awesome customer service

Ron Delaney from NY
July 12, 2024

Favorite Horse

Saratoga Warrior

Favorite Track

Saratoga

Awesome customer service

The quick response and the information I received from a question that I had was greatly appreciated. I’m sure that there are thousands of questions that are answered by MyRacehorse customer service so thanks for the quick response and detailed information

MyRacehorse Our customer experience team works hard to provide the best support possible for all of our owners, and we are grateful for any chance to chat about our horses! Please don’t hesitate to reach back out should you have any further questions!
Judy Shaver from Michigan
July 11, 2024

Rating of your employee

Judy Shaver from Michigan
July 11, 2024

Favorite Horse

Legitify

Favorite Track

Keeneland

Rating of your employee

I really appreciate your prompt and gracious reply re. The sale of Legitify. I give you a top grade of A plus. My only regret is losing beautiful and sweet Legitify. I love chestnuts!!

MyRacehorse While our goal is for MRH partners like yourself to experience the thrills of participating at the racing’s highest levels, we love racing at all levels. We understand many become attached to their stable runners, and we do too! However, when making these types of decisions we’re trying to balance a variety of factors such as giving the horse the best chance to be competitive, maximizing value for our partners (both experientially and financially), managing the reserve account for the series, etc. While those situations have been difficult, our track record when making those tough assessments and decisions have been pretty spot on which have led to the most optimal results for our partners. We thank you for taking the time to share your feelings with us and hope to see you at the races soon!
Suzan McGovern from Florida
July 11, 2024

Thankful

Suzan McGovern from Florida
July 11, 2024

Favorite Horse

CALDERA

Favorite Track

Saratoga

Thankful

I am thankful for all you do to make the world a better...happier place to live. Thank you for rapid response to my email re extra event ticket because I don't want it to get wasted. Have a beautiful day dear MRH staffers❣️

MyRacehorse Thank you for your kind words! We work really hard to provide the best ownership experience possible and while we missed you at the event we hope to see you at the next!
Anna Najam from FL
July 11, 2024

Maddie - Customer Service

Anna Najam from FL
July 11, 2024

Favorite Horse

Caldera

Favorite Track

Churchill Downs

Maddie - Customer Service

Wonderful that she reached out to me. And responded quickly as well. :) A very happy owner!! Anna Najam

MyRacehorse We’re so happy our customer experience team was able to assist you in a timely and efficient manner! Please feel free to keep reaching out if you have any additional questions :)
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